Frequently Asked Questions

What are the purchases that qualify for the GOAT Cash Back?

A 6pk or 24pk case of Mountain Goat GOAT Very Enjoyable Beer from a liquor licensed store (excl. online purchases) in any Relevant State (Qualifying Purchase)


How much Cash Back will I receive?

Valid claims will receive up to $15. If a claimant paid less than $15 for a 6 pack Qualifying Purchase, they will receive an amount that is equivalent to the purchase price that they paid, as shown on their receipt (for example, if a claimant’s receipt shows that the purchase price of a 6 pack was $14, their Gift amount will be $14).


When can I make a claim?

Claims can be made for eligible purchases between 4th March 2019 and 31st March 2019. All Claims must be received by 11:59 pm AEST on 30th June 2019. But the ability to make a claim will close when the limit of 3000 claims has been reached.


How do I claim my money back?

Visit goatlager.com.au and follow the prompts in the claim form, input the requested details, upload a photo or scanned copy of your receipt and submit the fully completed claim form. 


What Proof of Purchase do I need to provide?

FOR ALL CLAIMS, retain copies of receipts for the Qualifying Purchase (which clearly shows the store name, location, date and product(s) purchased) as proof of purchase. Failure to produce the proof of purchase for all entries or claims when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a Gift.


How will I receive my money back?

Online Claims can nominate to receive the Cash Back to be paid into a nominated bank account or PayPal account.


How long will it take to receive my money back?

Once you have submitted your claim please allow up to 28 days for validation and payment to be processed and received. But with your help in supplying the right information we’ll aim to make this happen as quickly as possible


Where can I find the terms and conditions?

You can find the terms and conditions here


How many times can I claim a Cash Back?

Multiple claims are permitted, subject to clause of terms and conditions and the following:

(a) only one (1) claim is permitted per Qualifying Purchase (and no receipt sharing is allowed);

(b) a maximum of one (1) claim will be accepted per receipt (regardless of the number of Qualifying Purchases featured on that receipt being greater than one (1));

(c) each claim must be submitted separately and in accordance with claim requirements;

(d) Unrecognised receipt (or invoice) numbers will be deemed invalid; and

(e) a maximum of one (1) claim per person per day.


I didn’t receive an email confirming my claim?

Please make sure you check your spam and junk email folders if you have not received an email in your inbox.


I have a problem with my Cash Back claim who should I contact?

You can send any questions to cashback@goatlager.com.au and a member of our team will respond within 48hrs.